POS digitised the transaction. KDS digitised the kitchen. The dining-room floor — where service actually succeeds or fails — is still run on memory and hope. Sangati is the layer that makes it measurable, on cameras venues already own.
India’s food-services market was ~₹5.69 lakh crore in FY24 and is projected to reach ~₹7.76 lakh crore by FY28. The organised segment Sangati targets is the fastest-growing part, at ~13.2% CAGR. (Source: NRAI India Food Services Report 2024.)
Sangati’s edge isn’t the model — it’s the deployment realism. Greasy lenses, occlusions, peak-rush chaos, router failures and the genuine ambiguity of real service. That interpretation layer, built from 15 years of running restaurants, is what academic systems can’t survive.
A founder-led pilot is live in Mumbai. We don’t publish results until they’re real and adjudicated. From day one we track:
How fast the right staffer reacts after a nudge fires.
Whether the nudge was seen and accepted on the floor.
How long until the table is actually attended.
Pilot active · Mumbai · person-only detection · no facial recognition · no fabricated metrics.
Investors, prospective customers and partners — straight to the founder.