POS digitised the transaction. KDS digitised the kitchen. The dining-room floor — where service actually succeeds or fails — is still run on memory and hope. Sangati™ is the layer that makes it measurable, on cameras venues already own.
India's food-services market was ~₹5.69 lakh crore in FY24 and is projected to reach ~₹7.76 lakh crore by FY28. The organised segment Sangati™ targets is the fastest-growing part, at ~13.2% CAGR.
Source: NRAI India Food Services Report 2024.
Sangati™'s edge isn't the model — it's the deployment realism. Greasy lenses, occlusions, peak-rush chaos, router failures and the genuine ambiguity of real service.
That interpretation layer, built from 15 years of running restaurants, is what academic systems can't survive.
A founder-led pilot is live in Mumbai. Current field validation covers person and table occupancy, staff table checks and staff-recorded Ready status. Service improvements, inventory savings and revenue effects have not been established.
Compare detected table occupancy with floor observations.
Check observed staff visits and the timing of table checks.
Review staff-recorded Ready status separately from camera observations.
Straight to the founder — no deck theatre.